Privacy Policy

1. Introduction

Welcome to DocSnap ("we", "our", or "us"). This Privacy Policy explains how DocSnap, developed and published by Mohd Rijvan Khan Mogia under the IndianAI platform, collects, uses, and protects your information when you use our Android application.

We are committed to protecting your privacy. DocSnap is built on a privacy-first principle: your documents and personal files remain on your device and are never uploaded to our servers without your explicit action.

By downloading and using DocSnap, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the app.

2. Information We Collect

2.1 Information You Provide

DocSnap does not require you to create an account or register. We do not directly collect any personal information unless you contact us through the contact form on our website.

If you choose to contact us, we may collect:

• Your name
• Your email address
• The content of your message or feedback

2.2 Automatically Collected Information

DocSnap may collect limited, non-personally identifiable technical information to improve app performance, including:

• Device type and Android OS version (for compatibility purposes)
• Crash logs and error reports (via Firebase Crashlytics or similar, if enabled)
• App usage statistics (feature usage frequency, via aggregated analytics — no personal data)

This data is anonymised and cannot be used to identify you personally.

2.3 Files and Documents

DocSnap works with files (PDFs, images, documents) that you select from your device. These files are processed entirely locally on your Android device. We do not upload, store, or transmit your documents to any external server. No permanent copy of your documents is retained by the app beyond your in-app session unless you explicitly save the output to your device storage.

3. How We Use Your Information

We use the limited information we collect to:

• Operate and improve DocSnap's features and functionality
• Diagnose and fix technical bugs and crashes
• Respond to your support requests or feedback
• Understand aggregate usage patterns to improve user experience
• Comply with legal obligations

We do not use your information for targeted advertising or sell your data to third parties.

4. File Handling and Storage

Your privacy with regard to documents is our highest priority. Here is how DocSnap handles your files:

• Local processing only: All PDF operations (merge, split, compress, convert, encrypt, etc.) are performed on your Android device using local libraries. No internet connection is required for these tools.
• No permanent storage by the app: DocSnap does not permanently store copies of your documents internally. Processed files are saved only to the output location you specify (e.g., your device's Downloads or Documents folder).
• No cloud upload: DocSnap does not upload your documents to any cloud service, server, or third-party platform.
• Temporary files: The app may create temporary files during processing. These are automatically deleted when the operation is complete or when you close the app.
• OCR (PDF to Text): The OCR feature processes text recognition locally on-device. No image or text data is sent to remote servers.

5. Camera Permissions

DocSnap requests access to your device's camera for the Document Scanner feature, which allows you to photograph physical documents and convert them to PDF format. This permission is used exclusively for capturing document images within the app.

• Camera access is requested only when you actively use the Document Scanner tool.
• Images captured via the camera are processed locally on your device and are not transmitted anywhere.
• You can revoke camera permission at any time through your Android device settings. This will disable the Document Scanner feature but will not affect other tools.
• We do not access the camera in the background or without your explicit initiation of the scanner feature.

6. Storage Permissions

DocSnap requires access to your device storage to:

• Read files you select for processing (PDFs, images)
• Save the output files (processed PDFs, converted images) to your chosen location

Storage access is used strictly for the document tool operations you perform. We do not scan your entire storage or access files unrelated to your current task.

7. Third-Party Services

DocSnap may integrate with the following third-party services for operational purposes:

• Google Play Services: For app distribution, updates, and platform integrity checks. Subject to Google's Privacy Policy.
• Firebase Crashlytics (if enabled): For anonymous crash reporting to help us identify and fix bugs. No personally identifiable information is collected. Subject to Firebase's Privacy Policy.
• Google Analytics for Firebase (if enabled): For aggregated, anonymised usage statistics. Subject to Google's Privacy Policy.

We do not integrate any advertising SDKs that track your personal behaviour.

8. Data Security

We are committed to protecting the security of your information. Since DocSnap processes documents locally on your device, the security of your files is inherently tied to the security of your Android device.

• We recommend keeping your Android OS and DocSnap updated to the latest version.
• Use your device's built-in security features (screen lock, encryption) to protect sensitive documents.
• The PDF Encryption feature within DocSnap allows you to add password protection to your documents before sharing them.

While we implement appropriate technical measures, no method of electronic storage is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

DocSnap is not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information promptly.

10. Your Rights and Choices

Since DocSnap does not collect personal data in the traditional sense, most data rights are inherently satisfied. However, you have the right to:

• Access: Request details about what limited data we may hold about you (e.g., if you contacted us).
• Deletion: Request deletion of any personal information you provided through the contact form.
• Opt-out: Disable analytics/crash reporting by adjusting app settings (if such settings are available) or by managing permissions in your Android device settings.
• Permission revocation: Revoke camera and storage permissions at any time through Android Settings > Apps > DocSnap > Permissions.

To exercise any of these rights, please contact us via the Contact page.

11. Data Retention

DocSnap does not retain your documents or processed files. Any contact information you submit through our website contact form is retained only as long as necessary to respond to your inquiry, after which it is deleted. Anonymised, aggregated analytics data may be retained for longer periods for improvement purposes.

12. International Users

DocSnap is developed in India and is subject to Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDPA). If you are accessing DocSnap from outside India, please be aware that your information may be subject to Indian laws. By using the app, you consent to the processing of your information in India.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by:

• Posting the updated policy on this page with a revised "Last Updated" date
• Displaying an in-app notification for material changes

We encourage you to review this Privacy Policy periodically. Your continued use of DocSnap after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Developer: Mohd Rijvan Khan Mogia
• Platform: IndianAI (Google Play Console Account)
• Email: rijvankhanmogia@gmail.com
• Phone / WhatsApp: +91 88281 17342
• Address: Maharashtra Nagar, Mankhurd, Mumbai - 400088, Maharashtra, India
• Contact Form: DocSnap Contact Page

We will respond to your inquiry within a reasonable timeframe, generally within 2–3 business days.